We  respect your privacy and we value the trust and confidence you place in us. We are committed to safeguarding your privacy online so that you can use our services in good faith and use macsmodels.co.uk. ("site") as the place to meet all of your model railroading and Dolls House needs. This policy describes our commitment to your privacy and is effective on  12 March  2004.   By using the site, you understand and expressly agree to Mac's Model Railroading and Dolls Houses PRIVACY POLICY FOR THE MACSMODELS.CO.UK WEB SITE (“Policy”).
 

When you use the site, some personal information may be collected in order to meet our primary goal – to make your experience on the site more enjoyable and to provide you with offers and products that meet your particular interests. Information can be collected in different ways. This Policy describes what information we collect, how we collect it, and what we do with it.
 

Please carefully read this Policy before making use of any area of the site.
 

Please note that this Policy may change from time to time without special notice to you so please check back to review this Policy whenever you visit the site as you will be deemed to have read, understood, and agreed to these changes. This Policy supercedes all previous statements or policies.

This Policy lets you know:

1. How your personal information is used;

2. With whom your personal information may be shared;

3. What personal information Mac's Model Railroading and Dolls Houses collects from you on the web site;

4. What cookies are and how they are used on the web site;

5. The security precautions that are in place to protect the loss, misuse or alteration of your personal information, including your credit card information;

6. How you can access, update, correct, or delete your personal information collected from macsmodels.co.uk;

7. What choices are available to you regarding collection, use, and distribution of your personal information, including your ability to choose whether or not to receive promotional information by email;

8. How you can contact us regarding this Policy.



1. How do we use your personal information?

The information we collect  is used to process your orders or enquiries. We also use the information we collect to make your experience on the site more enjoyable and to provide you with offers and products that meet your particular interests. We monitor customer traffic and site usage patterns to help us refine the site design and layout, improve site content and compile demographic information about site visitors. We use the information we collect to communicate with you in order to fulfill our service commitments. We also use the information to notify you about special offers and promotions and inform you about site enhancements by email.

If you make an online purchase from the site, we use the information obtained during your visit, such as your credit card number and contact information, to process the order. To learn more about how we keep your credit card information secure, please refer to Section 5 of this Policy.

We never sell or rent the personal information provided to us on the site.

2. With whom does Mac's Model Railroading and Dolls Houses share your personal information?

We do not share your personal information except as is necessary to process your order.


Mac's Model railroading  may disclose aggregated user statistics (for example, percentage of our customers in France) in order to describe our services to prospective partners, advertisers, and other selected third parties, and for other lawful purposes.

Reservation of Rights: Mac's Model Railroading reserves the right to disclose personal information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating this Policy or who may be causing injury to or interference with (either intentionally or unintentionally) Mac's Model Railroading and Dolls Houses rights or property, other customers, or anyone else who could be harmed by such activities.   Mac's Model Railroading and Dolls Houses may disclose or access account information for administrative or other purposes that we deem necessary to maintain, or improve our products, services or the operation of this site, for law enforcement purposes, or when we believes in good faith that the law requires it.

PLEASE ALSO BE AWARE THAT WHEN YOU CLICK ON AN ADVERTISEMENT THAT IS LINKED TO MACSMODELS.CO.UK OR WHEN YOU CLICK ON OTHER WEB SITES THAT HAVE LINKS TO THE SITE, YOUR PERSONAL INFORMATION MAY BE COLLECTED BY THOSE SITES. THIS POLICY DOES NOT COVER THE PRIVACY PRACTICES OF ANY WEB SITES LINKED TO MACSMODELS.CO.UK, AND AS A RESULT, WE CANNOT ACCEPT RESPONSIBILITY OR LIABILITY FOR THE PRIVACY PRACTICES OF OTHER SITES LINKED TO MACSMODELS.CO.UK.



3. What personal information does Mac's Model Railroading collect from you on macsmodels.co.uk?

We collect personal information in several ways from different parts of the site. This includes information that can identify you as a specific individual, such as your name, phone number, or email address.
 

Mac's Model railroading and Dolls Houses asks for and collects personal information when you:

You complete a request for us to contact you;
Make an online purchase; 
Request information; or
Contact Mac's Models in any way through the site.

Customer Profile
When you order from Mac's Model Railroading we create a Customer Profile in a separate data base, we collect your name, email address, billing address, mailing address, home phone number and modelling preferences.  This information is stored in our customer records computer which is separate from the site and cannot be accessed from the site by anyone.   The Customer Profile allows us to give you faster and better service when you place an order or make an enquiry online. When you contact us we will already have the information we need to complete your order or deal with your enquiry.


Online purchase information
Mac's Model Railroading and Dolls Houses collects personal information when you purchase online merchandise, including your name, email address and credit card billing information. Please refer to Section 5 for additional information on our commitment to protecting your credit card security.


Receiving email
We collect your email address on the site when you contact us so that we can  provide you with email updates about special offers or promotions.  If you do not want to receive these just let us know.

Order items and request information
When you order or request information Mac's Model Railroading and Dolls Houses collects information that is necessary to fulfill our obligations to you. This information may include your name, address and telephone number.

Contacting Mac's Model Railroading and Dolls Houses through the site
If you contact www.macsmodels.co.uk, we may keep a record of that correspondence and will save the email addresses of those users who send us email.

In addition, macsmodels.co.uk collects certain technical information from your computer each time you request a page during a visit to the site. This information is collected from your computer’s Web browser and may include your IP address, operating system and Web browser software (i.e., Safari, Firefox or Internet Explorer).



4. We do not use cookies.
 

We only collect information that you input to us.



5. What security precautions are in place to protect the loss, misuse, or alteration of your personal information, including your credit card information?

When you  place orders, or access  information from the site, your personal information is no more or less secure than using e-mail.   We do NOT use SSL encryption technology to safeguard the confidentiality of your personal information and protect your credit card information as it travels over the Internet. However once we receive your credit card information, it is stored  on a separate computer. All of the customer data we collect is protected against unauthorized access through the use of firewalls and other security measures.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Mac's Model Railroading and Dolls Houses cannot ensure or warrant the security of any information you transmit to macsmodels.co.uk, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems. However, Mac's Model Railroading and Dolls Houses cannot accept liability for disclosure of any personal information due to errors in transmission or unauthorized acts or errors and omissions of third parties.


6. What is Mac's Model Railroading and Dolls Houses policy on allowing you to access, update, correct, or delete your personal information collected from macsmodels.co.uk?

When we create a Customer Profile, you  have the right  not to receive special information and offers by email. You may also change whether you want to receive mail or email at any time by informing us by e-mail, phone, letter or in person.

If you have  requested  to delete, correct, or update any part of your Customer Profile, we will make reasonable effort to see that your instructions to delete and/or make revisions are carried out in a timely fashion.  Please note that there will be a passage of time between the time when you seek to update, correct, or delete the information and the time when we comply with your latest instructions.


7. What are your choices regarding collection, use, and distribution of your personal information, including your ability to choose not to receive promotional information by email?

We will endeavour not to send you promotional material unless you have requested  it.


Our goal is to maintain accurate information about our customers. Subject to the caveats referenced in Section 6 of this Policy, Members can update, correct, or delete the Customer Account Information applicable to them at any time by contacting us via any means shown on our "contacting us" page.



8. How you can contact us regarding this Policy

Questions or concerns regarding this Policy should be sent to us via the means shown on our "contacting us" page

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